We’re all working together to support our clients to achieve their aims and complete the activities on their roster so it’s really important to support each other.

At Skills Options, we have a staff meeting every morning. We talk about what every staff member is doing and any changes to rosters for the day. This meeting is very important as changes to routine often happen. It’s a casual meeting and it’s often the case that discussions arise from issues or problems that happened the previous day. Some days are more difficult than others, so having this meeting enables staff to talk about our experiences and gather information that can be helpful in the future. One new suggestion can benefit the client and also the staff who work with that particular person.

An example occurred last week when a staff member had changed a client’s plate to a flatter one as she had noted the client had previously refused on a number of occasions to eat lunch from a large bowl.
 
At the end of the meeting, we usually have a few minutes (before the clients arrive) to catch up on conversation about family, friends or what’s the best movie to see this weekend.